|
**Customer Comments** |
Subject: Great Service
Ron,
I wanted to thank you for the great service and assistance in purchasing
a battery for my ATV. Your help and fast service was outstanding. From
one veteran to another, thanks for your service. You may post this
comment.
Sincerely,
Dean Jay
CMSgt, USAF, (RET)
To: sales@bestbattery4u.com
Sent: Monday, January 17, 2011 12:57 PM |
Subject: thanks for the
excellent service
Got my batteries today. I really appreciated your website that had all
of the relevant dimensions and battery specs, as well as pictures. Also
appreciated your rapid attention to my order that I entered just before
the holidays. I'll be back and recommend you to otheres.
John Watson
From: John Watson
(Nevada)
To: orders@bestbattery4u.com
Sent: Tuesday, November 30, 2010 7:20 PM |
Subject: Thank you! order
A72218
Wanted to take a minute and thank you for getting me the correct
batteries when I had supplied some incorrect information in my online
order. You took the time (sorry, forgot the name of the nice gentlemen)
to contact me by phone to correct my mistake and get me the batteries I
needed. I left a positive review for your company at http://www.resellerratings.com/store/bestbattery4u
(trailman55, my reviewer name).
Thank you very much,
From: Dave
(California)
To: sales@bestbattery4u.com
Sent: Monday, October 11, 2010 3:00 PM |
Subject: Customer
Comments for bestbattery4u.com from Dottie Graham Thanks again Ron, stay
blessed.
I want to take a moment to thank you, as well as everyone at
bestbattery4u.com for the excellent service and the professionalism that
was extended me during my recent purchase of three - 12V 12AH batteries.
Ron, you are the BEST, in my opinion you are indeed a very personable
and knowledgeable individual. Not only did you answer all my questions,
but you also walked me thru the entire process of connecting the battery
pack to my electric trike as well as helping me out with a "Dottie Opps"
situation you were there for me during the entire procedure.
It is not often that when you are purchasing something online that
people do what you have done for me, you went beyond the call of duty in
terms of customer service
When I need batteries for my other scooters in the future
bestbattery4u.com is where I will get them! Hands down this purchase has
been one of the best experiences I have had purchasing something of this
nature over the internet. I highly recommend this website to any and
everyone that is looking to purchase batteries. cables, connectors,
fuses, chargers, meters, and list goes on and on over the internet
I searched the internet for the best price, and when I clicked on your
website, http://www.bestbattery4u.com. I could not be more satisfied.
Aside from getting the lowest price, you personally took the time to
make sure that I had just what I needed.
Thank you again, stay blessed and if at all possible keep in touch.
From: Dottie Graham (Illinois)
To: Ron Evans
Sent: Thursday, July 22, 2010 1:57 PM |
Subject: thank you
Ron,
I am writing to thank you for the excellent job you did in assisting me
over the phone the wiring direction of my installation of batteries to
the APC Smart UPS 1500 SC. I would have been here all week had you not
been open and known what you were doing. You did an impeccable job
assisting me and I am grateful for that. Please let your supervisor,
etc. know that you did a great job, I am very impressed and you have
bragging rights as far as I am concerned. Thank you so much!
Thank you, thank you, thank you!!!!!
Joleen Ignaszewski
Systems Manager
Rape and Abuse Crisis Center
From: Joleen Ignaszewski (North Dakota)
To: revans@imcpower.com
Sent: Wednesday, July 14, 2010 4:41 PM |
Subject: Order #A67719
Greetings to all
Thank you for your professionalism in handling my recent order. The
price was great as was the customer service. My order arrived quicker
than gossip travels, and the battery fits and performs as indicated on
your Web-site.
Best 2all at Battery Spec,
Robert Berglund
From: ROBERT BERGLUND
(California)
To: orders@bestbattery4u.com
Sent: Wednesday, June 23, 2010 8:08 PM |
Subject: RE: Your
bestbattery4u.com Order (Nevada)
Batteries got here fine yesterday, and the scooter's running great. You made
my grand-daughter very happy. Thanks!
Dave
We can do no great things, only small things with great love. Mother
Teresa
From: Dave Carroll
To: <orders@bestbattery4u.com>
Sent: Saturday, June 05, 2010 10:27 AM |
Subject: Replacement
Batter for Power Wheels Jeep
I recently needed to get a replacement battery for a second hand power
wheels jeep for my two sons. bestbattery4u.com was very easy to use and
very informative for exactly what I needed. After receiving my battery,
I had called about a couple of questions I had about the fuse relay for
the leads to the battery. A gentlemen named Ron was very personable and
knowledgable and answered all my questions. He went far beyond excellent
in terms of satisfactory customer service. He was very professional and
helped me get the right fuse for the battery to work properly. There is
no decision to
make if I need another battery in the future. This is where I will get
it! Hands down one of the best experiences I have had purchasing
something of this nature over the internet. I highly reccomend this
website!
Thanks again Ron for all your help!!!
Kevin
Beacon, New York
From: Kevin Pobursky
(New York)
To: <sales@bestbattery4u.com>
Sent: Thursday, April 29, 2010 1:51 PM |
Subject: Re: temperature
for float charge
Thanks Ron! I'll be sure to keep your company in mind when I need a
replacement battery. You come highly recommended from others with the
Silent Partner machines.
Rod
From: Rod Truesdell
To: revans@imcpower.com
Sent: Wednesday, March 17, 2010 10:37 AM |
Subject: Thanks for the
excellent service!!!
Thanks for your technical advice and prompt shipping of the battery and
charger. I used two computer fans and your 12V 10AH AGM deep cycle
battery to build a bathroom fan for my daughter's apartment. There is no
outlet near the window, and she did not want to use an extension cord.
She says the fan works very well.
Thanks again!!
-- Paul
From: Paul Kaplan
(Massachusetts)
To: orders@bestbattery4u.com
Sent: Monday, December 07, 2009 8:39 AM |
Subject: Order number
A58027
Ordered late on Monady, you guys shipped on Tuesday, and I received the
battery on Wednesday. The battery works very well. Awesome.
Superb customer service!
Thanks.
Ramón G Castañeda
From: "Ram ó n G Casta ñ eda"
(California)
To: <orders@bestbattery4u.com>
Sent: Wednesday, November 25, 2009 11:58 PM |
Subject: Re: Battery
Shipment
I received my battery and hooked it up in 10 minutes. It works great I
am charging it right now! Thanks so much for a great buying experience.
I will buy all my batteries from you from now on! Steve
From: Steve Wade
(Tennessee)
Sent: Thursday, October 15, 2009 4:10 PM
To: derek@imcpower.com |
Subject: Thank you for
helping us with our order. #A55447
Dear Mr. Evens,
I wanted to take a moment to thank you and the other people at
bestbattery4u for the excellent service and for helping us get a new
battery. The battery, a Tempest TR5-12 is
being used in a battery pack that helps supply power to a laptop that we
use at events around the state. We call the entire system our Solar
Powered Laptop. As a part of our Environmental Awareness Program we like
to run short videos during our presentations that show some of the fun
things our organization as done at past events. We also show information
about what we have accomplished and what we
are planning to do in the future. Lastly we
use our Solar Powered Laptop to train our volunteers and members by
playing videos like the training and safety video provided to us by the
Road Commission.
A lot of what we do is geared towards being more environmentally aware
and your battery is a key component to a lot of that we do here. Without
it, the system simply would not work and we do not think it would have
the same impact that it does now.
Thank you again,
Sincerely,
Reverend Stan E. Newcombe II
Director
Wolf Run Wildlife & Spiritual Sanctuary
From: Stan Newcombe
(Michigan)
To: <revans@imcpower.com>
Sent: Monday, October 12, 2009 11:16 PM |
This may be a bit
arcane -- it's not every day you might need batteries for your sump
pump or your tennis ball shooting machine, but if you do, I've found
a company that can power your world.
bestbattery4u.com
is your one-stop shop for all things voltaic, veteran
owned-and-operated and staffed with some of the friendliest folks
outside of one of them hippie communes. One Michelle Evans handled
my order for replacement batteries for my eGO electric cycle (a
previous AGT entry), and couldn't have been more gracious,
professional, even witty! We commend the folks in San Jose for their
judicious eye when it comes to staff.
What are your power
needs? Wheelchair batteries? Yep. Camcorder? Covered. Jet-Ski?
Yesirree. Snowmobiles, medical, lawnmowers -- yes, yes, yes! What
else? Great prices, incomparable customer support and lickity split
delivery.
1-800-727-VOLT
gets you to one of their ace Power Rangers. bestbattery4u is a credit
to flowing electrons everywhere! Power to the people.....
|
Subject: Re order number
A54499
Thank you very much for your great service. I shall recommend you to
everyone. I received my order yesterday, 9-21-2009.
Thanks,
Wayne Spinks
From: Wayne Spinks
(Georgia)
To: orders@bestbattery4u.com
Sent: Tuesday, September 22, 2009 1:29 PM |
Subject: thank you!
Hi,
I just wanted to write to say how much I appreciate your staff's support
in bringing a beloved old Ryobi battery powered mower back to life.
Without the technical knowledge of your staff AND their willingness to
walk me through troubleshooting over the phone, it would have been the
scrap heap. I want to especially thank Ron Evans who took the time this
afternoon to walk me through electrical testing of system components to
figure out the problem and give me a work around solution to a failed
component. To top it off, the battery and charger I purchased from you
are the best prices I found any where.
If only all businesses were as competent and helpful as yours.
Thank you again
-Mark
Mark Miller
Truckee CA
From: Mark Miller
(California)
To: sales@bestbattery4u.com
Sent: Monday, August 24, 2009 5:31 PM |
Subject: THANKS!
Dear Ron.
I just wanted to take the time to thank you. I needed replacement
batteries for my Belkin Battery Backups and after searching the net for
the best price, I came to your company, http://www.bestbattery4u.com. I
could not be more satisfied. Aside from getting the lowest price, you
personally took the time, several times before and after battery
delivery, to help me choose and order the proper batteries, as well as
test my units to insure they were OK. The batteries arrived within a few
days and the backups are now up and running thanks to you and your
staff. Lowest price, fast shipping, patient and unlimited customer
service - too bad all companies are not like yours. Thank you again.
Sheldon Altman
From: SA
(California)
To: revans@imcpower.com
Sent: Wednesday, July 29, 2009 11:13 AM |
Subject: my new battery
Just wanted to say THANK YOU to Derrick for his professional service and
recommendations. The battery he suggested fit very well in the confined
space of my portable jump starter and power supply. This TEMPEST battery
is so much stronger than the original. I have never personally heard of
tempest until finding you on the web. I called the toll free number and
discussed my application with Derrick and bought on his recommendation.
I received better service from our phone conversation than from the
local battery store where all the answers were only yes or no without
any explanation as to why. Thanks again for your help. Sincerely Chris
S. order # A51595
From: Chris Stines
(Texas)
To: sales@bestbattery4u.com
Sent: Tuesday, July 28, 2009 12:46 AM |
Subject: great company
just want to say, you're a class act.
everytime I've ordered, you are prompt and no
one beats you shipping charges. so many firms
will give you good prices and then inflate the
shipping charges.
From: minnette hedges
(Washington)
To: orders@bestbattery4u.com
Sent: Monday, July 06, 2009 6:11 PM |
Subject: RE: Your
bestbattery4u Order
Derek,
Thank You for the favorable consideration your company has given me on
my battery purchase. Seems like I ordered the wrong battery the first
time around and your great customer service was able to get me the
correct battery at the original price. And all in one day. So again,
thanks for the great customer service and I highly recommend
bestbattery4u.com as a quality vendor. Your prices are the best and your
customer service is exceptional.
Best regards,
Vince Herman
From: V. Herman
(California)
Sent: Wednesday, June 10, 2009 10:45 AM
To: Derek Evans |
Subject: Thank You --
Hello - -
On Thursday May 28th I placed an order with your firm for two TD 12-12
batteries (Order #A49709).
The man who took my order was very helpful and when I asked if the order
could be shipped that day, he said he would try.
Well, he did better than "try". Not only was the order shipped from you
on Thursday afternoon . . . it arrived at my home in Monterey on Friday
afternoon . . . the new batteries were installed . . . and by Friday
evening we had one very happy eighty plus year old woman.
Please convey our warmest thanks to the gentleman who went the extra
mile for a customer. We appreciated his efforts and I hope you realize
how good he is for your firms public relations.
Thanks again -
LW McIntyre
From: LW McIntyre
To: <sales@bestbattery4u.com>
Sent: Thursday, June 04, 2009 11:40 PM |
Subject: RE: Your
bestbattery4u.com Order
You shipped my battery on Monday. I received it today (Wed). I installed
the battery and it worked great.FAST shipping! Great product! Excellent
price! Wonderful personal service!
What more could anyone want. You guys are the BEST!
Thank you very much,
steve cyrus
From: steve cyrus
(Washington)
To: orders@bestbattery4u.com
Sent: Wednesday, June 03, 2009 7:34 PM |
Subject: Re: how to wire
24volt battery
thank you so very much. you helped me out tremendously. you are
right,better to ask and be safe than sorry. thank you again, i really do
appreciate it.
joe burkett
From: Smokin Joe
(Pennsylvania)
To: "revans" <revans@imcpower.com>
Sent: Thursday, April 30, 2009 1:48 PM |
Subject: RE: Your
bestbattery4u.com Order
I received the replacement battery and it work very well.
Paul
From: Cotter, Paul
(Texas)
To: <orders@bestbattery4u.com>
Sent: Friday, April 10, 2009 3:23 PM |
Subject: Re: Your
bestbattery4u.com Order
I received the batteries. My son has been riding his scooter and is so
happy! Thank you ever so much. I will refer anyone that needs a battery
to you!
Thanks again,
Susan McCann-Piganelli
From: Susan McCann-Piganelli
(Pennsylvania)
To: orders@bestbattery4u.com
Sent: Monday, April 06, 2009 6:04 PM |
Subject: RE: Your
bestbattery4u.com Order
I received my battery's, they worked like the original. Thanks for your
Great service.
Donnie
From: Donnie Smith
(Georgia)
To: <orders@bestbattery4u.com>
Sent: Monday, April 06, 2009 5:59 PM |
Subject: RE: bestbattery4u
Order A45152
Thanks Michelle.
I have been looking for a new vendor in this area, and I think I may
have just found them. You guys made this process easy from start to
finish.
Billy McDonald
Vice President of IT
From: Billy McDonald
(Louisiana)
Sent: Thursday, April 02, 2009 6:32 AM
To: Michelle Evans |
Subject: Thank You
Hi,
Please forward this to Ron Evan’s manager/supervisor. I had called today
and Ron was very helpful in finding the right battery and charger for my
application. He listened to my problem and was able to quickly calculate
my needs and suggest a battery. He also told me exactly which connectors
I needed for the charger. I had previously spent time on the website but
now wish I had called Ron earlier. His professionalism and knowledge
really saved me a lot of time.
Thank you.
-- Jim Hsin
From: Jim Hsin
To: sales@bestbattery4u.com
Sent: Tuesday, March 24, 2009 9:38 PM |
Subject: Re: Your
bestbattery4u.com Order
Thanks folks. Your quick response and technical help really is great.
You are my battery supplier from now on.
From: Eugene ORourke
(California)
To: orders@bestbattery4u.com
Sent: Friday, March 13, 2009 4:29 PM |
Subject: Thanks!
Hi,
I just wanted to say thanks for the fast service, and great product. I
ordered and RBC11 replacement and the batteries showed up last night and
about 30 minutes of moving fuses and protective covers and I was up and
running.
David Dolgin
From: David Dolgin
(California)
To: sales@bestbattery4u.com
Sent: Wednesday, March 11, 2009 1:42 PM |
Subject: Just wanted to
let you know
I ordered my Battery on Tuesday March 3rd and to my delight it was on my
porch the very next day with standard 3 day shipping!
Wow. I am impressed. Thank you very much for
your great Customer Service and awesome, user friendly website.
We charged the battery last night and everything appears to be a go! The
kids are happy to get to work the camcorder. I will definitely be
referring your site to anyone that needs replacement batteries etc.
Thanks again!
Amy Smiley and family
From: Liz Minelli
(California)
To: orders@bestbattery4u.com
Sent: Thursday, March 05, 2009 3:23 PM |
Subject: Re: APC Battery
Replacement
Thanks Derek. If your product is anywhere near as good as your support
you've earned a customer for life and I'll refer to my friends. I've got
several with UPS units and one in particular who's the IT director for a
company here in Houston, and I think he's getting ready to replace units
or batteries.
Best Regards,
Terry Ford
Sent from my iPhone
From: Terry Ford
(Texas)
To: Derek Evans
Sent: Wednesday, February 25, 2009 4:46 PM |
Subject: Customer
feedback
I was given three second hand UPS’s; one APC Smart-UPS 1000 and two
Belkin F6H500-USB’s, all taken out of service because of battery
failure.After some comparison shopping of price and selection I placed
an order for a replacement pack for the APC to evaluate fit,
performance, etc. They arrived promptly and work PERFECTLY! I then
placed another order for batteries for the two Belkin’s; again, they
arrived promptly and work perfect.
Great product, great price, thank you!
Stewart W
From: Stew
(Washington)
To: sales@bestbattery4u.com
Sent: Tuesday, February 10, 2009 9:37 AM |
Subject: Re: Your
bestbattery4u.com Order
only took two days to get my battery I buy many things on the internet
and I've been more than happy with your service. you've got a good
product at a very good price. my batteries that I brought for one of my
electric scooters three years ago are
still going strong. keep up the good work. donald
From: minnette hedges
(Washington)
To: orders@bestbattery4u.com
Sent: Thursday, January 29, 2009 8:59 AM |
Subject: Re: Your
bestbattery4u Order
I received excellent customer service from a gentleman named Ron. He
took the time to ensure I had the right items and configurations. I will
return in the future for additional purchases.
Eldred
From: "Drew Moore"
(New Jersey)
To: <orders@bestbattery4u.com>
Sent: Wednesday, January 28, 2009 9:25 AM |
Subject: RE: Your
bestbattery4u.com Order
Thanks again now I can ride my chair
Free at last
jude
From: Jude Genova
(California)
To: <orders@bestbattery4u.com>
Sent: Saturday, January 17, 2009 8:30 PM |
Subject: RE: Your
bestbattery4u.com Order
Greetings bestbattery4u People.
Thank you for your prompt shipping. I was surprised to find my package
on my front porch when I got home today. Excellent service and
communications. I'll be back for more.
Sincerely, John Kauffman dba/The Dalles Electronics Co.
Happy New Year to you too!
From: John Kauffman
(Oregon)
To: orders@bestbattery4u.com
Sent: Wednesday, January 07, 2009 11:12 PM |
Subject: Good Job
Mr. Evans,
Thank you very much for your assistance. You did an excellent job today.
You have improved my customer satisfaction regarding this issue.
Please send the check to the following address so my three kids can eat
at Christmas:
Chad Graham
Order #: A37214
From: Chad Graham
(Virginia)
To: revans@imcpower.com
Sent: Thursday, December 04, 2008 2:31 PM |
Subject: Re: Can not find
the right Battery, Please help!
Ron - Thank You - Thank You Very Much! You saved me a lot of worry and
probably from buying another alarm system!
From: Robert Otworth
To: Ron Evans
Sent: Wednesday, November 19, 2008 6:09 AM |
Subject: Re: Your
bestbattery4u.com Order
Wow....you are fast..I ordered this yesterday it came this
morning...wow....
Thank you so very much
Geneva Lewis
From: Geneva Lewis
(California)
To: orders@bestbattery4u.com
Sent: Wednesday, November 05, 2008 12:33 PM |
Subject: customer service
You helped me last week, I spent many hours trying to find F1 terminal
batteries, and could not. So I have to convert my cables as you
suggested at that time. When I called today, Derick talked me through it
all again.
I have looked, called, and emailed so many companies in this search. No
one even approaches the quality of your customer service. I look forward
to my new batteries and the ability to scoot around again. Thank you for
the excellent care to boost your customer's confidence now to adapt her
scooter to new terminals and new power. Nancy Chinn Little River, CA
From: Nancy Chinn
(California)
To: revans@imcpower.com
Sent: Friday, October 10, 2008 12:07 PM |
Subject: Thanks for great
help
I just received help from Ron Evans about 2 batteries that I purchased
from bestbattery4u.com. I want you to know that he very knowledgeable and
helpful and even anticipates questions. I learned how to test battery
chargers from him. He also explained exactly what I needed to purchase
from the bestbattery4u.com site. If I have any future questions, I hope I
talk to him again. Thanks.
Scott Hafer
Order Number A35775
and will order battery charger today
From: ScottH
(California)
To: <revans@imcpower.com>
Sent: Friday, September 12, 2008 12:59 PM |
Subject: Thank You
Dear Ron,
Thank you so much for helping me install the battery to my son's Safety
First Corvette this morning. I must admit that when I received the
battery I was a little overwhelmed and thought that I'd never figure it
out. I called the company and they directed me to you. You were very
patient and not only explained what I needed to do, but directed me the
visual on the website to show me exactly what it should look like. I
thank you for staying on the line with me until I had the battery
installed. You were so kind to direct me through each step.
Again, I appreciate your patience and your time. The battery is in and
the car is running!
Sincerely,
Andrea Sergi
From: Andrea Sergi
(Arizona)
To: revans@imcpower.com
Sent: Wednesday, September 10, 2008 11:20 AM |
Subject: Re: ORDER A35294
Hey Arnold!
Just waned to let you know I received the TD12-12 battery via UPS
yesterday, Thursday the 4th.! Works like a charm in the batmobile and
the adapter kit made the conversion easy. Thanks again for your battery
application expertise and I look forward to dealing with you in the
future!
Mike
From: Mike Rolfs
(Florida)
To: Arnold Micarsos
Sent: Friday, September 05, 2008 6:21 PM |
Subject: order#A35180
Thanks
I just wanted to thank you for the battery for my grandkids Fire Truck.
The set up worked great and we were up and running in no time. I looked
every where for that battery and I was so glad to finally find it. I
will be coming to you for any other battery needs. Thanks again, Cheryl
From: cheryl williams
(Georgia)
To: sales@bestbattery4u.com
Sent: Thursday, September 04, 2008 7:09 PM |
Subject: Many
Thanks!!!!!!!!!!
Mr. Evans,
I want to thank you so much for spending (so much) time with me today on
how to connect my 5 year old sons Tempest Battery for his Safety First
Fire Truck battery.
I am not a technical person and even though I was at "wits-end" you
continued to direct me towards completion.
I really appreciate your CUSTOMER SERVICE you provided and your
kindness. I must admit that even though I was giving up - you did not
give up on me!!!!!
I hope this message gets in to the proper hands so that your management
can see how much appreciation I have for you.
Thank you again!
Jim Proietti
Leominster, Massachusetts
From: Jim Proietti
(Massachusetts)
To: revans@imcpower.com
Sent: Wednesday, September 03, 2008 3:31 PM |
Subject: Your excellent
service
Ron,
Thank you so very much for your help in finding the correct battery and
parts that we needed. I must say that I’ve never had anyone work so
carefully to ensure that our order is correct. Your suggestions and
instructions were so helpful! I have put your website under my
“favorites” and will let others know that this is the place to go to for
batteries and excellent service.
Thank you again.
With sincere appreciation,
Ceil Jancola
From: Jack and Ceil Jancola
(Vermont)
To: revans@imcpower.com
Sent: Tuesday, September 02, 2008 12:51 PM |
Subject: Your
bestbattery4u.com Order
I received my battery yesterday. Thank you for the great service.
Randy Duby
From: Randy Duby
(Michigan)
To: orders@bestbattery4u.com
Sent: Friday, August 15, 2008 5:05 PM |
Subject: Your
bestbattery4u.com Order
Got the battery earlier this week. It's great. Thanks.
Frank Potts
From: Frank Potts (South Carolina)
To: orders@bestbattery4u.com
Sent: Tuesday, August 12, 2008 3:59 PM |
Subject: Ron is the Best
!!
Ron in your Tech Dept was a big help at figuring out what I had done
wrong when replacing the batteries in my UPS. I have the same brand
battery you sell in my alarm system and the battery has done a great
job. Thanks Ron !
Hank White
Catawba, NC
From: AusDog (North
Carolina)
To: sales@bestbattery4u.com
Cc: orders@bestbattery4u.com
Sent: Tuesday, August 19, 2008 9:23 AM |
Subject: Re: Your
bestbattery4u Order
Sirs,
I thank you for your prompt service. I received the batteries today.
Unfortunately, I am happier with your service than the delivery by
United Parcel Service. UPS did not deliver the package to my apartment
earlier today. They did not make any attempt to deliver it to the
correct address. Instead they delivered it to the office of the
apartment complex.
When I found out that the package was delivered to the incorrect
location, I called the UPS customer service and discussed it with the
telephone agent, her supervisor, and the supervisor of the delivery
driver. The supervisor told me that the driver made two attempts to
deliver the package, and that both myself and my wife did not hear the
buzzer. After this discussion, we tested the door buzzer three times,
All three times we heard is clearly in two different rooms. I believe
that the delivery driver did not make an attempt to deliver your package
and lied about it to his supervisor
I strongly encourage you to offer competing delivery service to your
customers. My strong preference is to not use UPS services, since they
do not deliver as promised, and since they lie to package recipients.
From: Jerrold Johnson (Ohio)
To: orders@bestbattery4u.com
Sent: Wednesday, August 06, 2008 1:10 PM |
Subject: Re: Your
bestbattery4u.com Order
Hi ,received the batteries. My son installed them and charged them work
great so far. We don't know what to do with the old batteries. Do you
know how we can get rid of them? Audrae
From: Audrae (California)
To: orders@bestbattery4u.com
Sent: Sunday, July 13, 2008 9:01PM |
Subject: RE: Your
bestbattery4u.com Order
Thank you so much for resending a new battery! I popped it on the camera
and this time it fired right up! Thanks for your prompt attention to
this problem! Wonderful PR!
From: Randolyn Wadman
(Utah)
To: <orders@bestbattery4u.com>
Sent: Tuesday, May 20, 2008 1:25 PM |
Subject: Re: Your
bestbattery4u.com Order
The batteries arrived yesterday. I want to thank you for the prompt
shipping and excellent service.
From: J Robert Faulkner
(Nevada)
To: orders@bestbattery4u.com
Sent: Wednesday, May 07, 2008 9:25 AM |
Subject: battery
WOW...i already received my battery...that is some customer service...
I am truly shocked...more businesses should be so good...thanks..
From: lynne brown (California)
To: orders@bestbattery4u.com
Sent: Tuesday, May 06, 2008 4:53 PM |
Subject: Re: Your
bestbattery4u.com Order
Today I received the refund on the price difference between the 9 Ah and
7.5 Ah batteries. (shipping error) Thank you for your generous refund.
Be ordering again as the need arises. I have spread the word among
friends and family about your prices and selection.
Don
From: Donald & Laverne Mowers
(Arizona)
To: <orders@bestbattery4u.com>
Sent: Wednesday, January 16, 2008 12:29 PM |
Subject: Re: Battery
order
Hi Ron,
Battery arrived Saturday. Thank you very much for everything.
It was very much appreciated. I will pass your website along to
my friends.
Dvaid Mahoney
From: Dave and Donna
(Florida)
To: Ron Evans
Sent: Monday, January 14, 2008 11:06 AM |
Subject: Re: regarding
order no.: A26902
Hi Ron
Thank you, they arrived and work great!
From: LIBrkr (New York)
To: revans@imcpower.com
Sent: Monday, December 10, 2007 11:57 AM |
My name is Charles, and I
wanted to thank you for your personal attention and answers to my extra
questions), your support team are exceptional and made me feel like a
real valued customer. Keep it up and thanks again!
Charles, (Canada)
Sent: Friday, December 07, 2007 9:07 AM |
Subject: Order A26302
Thanks for the fast service-batteries work great.
Jim
<*((((((><
From: Jim Grimes
(Washington)
To: sales@bestbattery4u.com
Sent: Friday, November 09, 2007 5:12 PM |
Subject: Re: Your
bestbattery4u.com Order
Thanks! Quick ship, works great!
From: "Kris Markley"
To: <orders@bestbattery4u.com>
Sent: Friday, November 09, 2007 1:10 PM |
From: john
bannister
Just a small note to tell you i recieved the battery monday afternoon.I
put it in the mower and it worked great. got it just in time because
today it started to snow, not much but its on its way.Thanks for all the
help and will be telling my friends about your site.Your prices and
service are excellent. By the way just so you can compare the price that
battery would of cost me $159 from the company up here plus taxes and
shipping.thanks for all your help and have a great week, whats left of
it.
John Bannister
Sent: Wednesday, November 07, 2007 5:58 AM
To: mevans@imcpower.com
Subject: |
From: Olympic Collection
Inc.
Regarding: Order A25532
I received the above order today. It is amazing how quickly the battery
came. I put it in and it is working great. I don’t always say thank you
for a job well done and I wanted to compliment your company.
Farooq Ansari
Olympic Collection Inc.
16040 Christensen Rd Ste 214
Tukwila, WA 98188
203 812 1770
To: sales@bestbattery4u.com
Sent: Monday, October 08, 2007 11:14 AM
Subject: Order A25532 |
Subject: RE: Your
bestbattery4u.com Order
Very fast order processing and handling. I'm
impressed!!
Thanks,
Val Wooley
From: vwooley7781
Sent: Monday, September 17, 2007 3:45 PM
To: orders@bestbattery4u.com |
Subject: Re: Your
bestbattery4u.com Order
Gentlemen,
I wanted to thank you for your great service and kindness regarding my
order. Since you did not have the battery that I ordered in stock at the
end of month, you upgraded my order to a better battery at the same
price. Thank you! You guys are great.
Sincerely,
Ted Gould
From: Ted Gould
To: orders@bestbattery4u.com
Sent: Friday, September 14, 2007 2:34 PM |
Subject: Customer Service
I had the incorrect battery shipped to me by mistake. I called to have
the problem corrected and I was greeted by Michelle. She was a joy to
work with and had my issue solved in minutes. I shop for everything
online and this by far surpassed any experience I have ever had with a
product issue. I hope her supervisor reads this and appreciates her
expertise with the product line and more importantly dealing with the
customers.
Thanks, Tracy
From: tjtexas23
To: sales@bestbattery4u.com
Sent: Friday, August 31, 2007 12:52 PM |
Subject: a quick thank
you
I just wanted to thank you for quick shipping. The battery fit
perfectly. I was really worried about using your site to start out with
to be honest. I tried to research the company first and couldn't find
anything on the BBB site. That almost stooped me from ordering. I did
find that the site and the manufacturer had been in business for quite
some time though. So I figured I would give it a try. And your prices
were the best, even with shipping, for my battery for my CPS625AVR. I
think the battery life is suppose to be longer than others I found also.
Thank you again.
Oh and I would highly recommend trying to put your info on the BBB site
if possible.
Sara in Alabama
From: Sara
To: sales@bestbattery4u.com
Sent: Friday, August 24, 2007 11:44 AM |
Subject: Re: question
Thanks for your quick reply Ron. I've been waiting since Monday for a
reply from Energizer. We had a power outage Sunday night and the back-up
has not been working since. I will order the
battery.
Linda
From: "Linda Bauer"
To: <revans@imcpower.com>
Sent: Wednesday, August 22, 2007 2:53 PM |
Subject:
New batteries !!
I got my new TR45's today. My son installed them and
then I charged them 'til I got a green light and then hit
the road!! Positively awesome!!!! I was out for three hrs.
and did about 9 miles and the needle hardly even moved!!
They sure as hell make my Celebrity X hum !!! Great stuff
guys !!!
Russ Tyrrell
New Jersey
From: WAKEISLANDJAKE
To: sales@bestbattery4u.com
Sent: Monday, June 18, 2007 6:53 PM |
Subject: Re: Your
bestbattery4u Order
Your batteries arrived look great thank you. Hope to do business with
you in the future--
Lovon Marge
vonmarchez@att.net
From: vonmarchez
To: orders@bestbattery4u.com
Sent: Thursday, June 14, 2007 2:53 PM |
Subject: :D my batteries
arrived!
Hello!
Just a quick note, my batteries arrived with
no problems! I want to thank you for your
attentiveness and the fast delivery of my
products. I am a happy camper and very
satisfied customer. I will recommend you and
your site.
Sincerely
Judy Arriola-Nance
From: "Judy"
To: <sales@bestbattery4u.com>
Sent: Tuesday, June 12, 2007 7:42 AM |
Subject: battery order
Hi, Mr. Evans,
As per our phone conversation yesterday concerning an order for a pair
of batteries, I would like to thank you for taking the time and
consideration of our financial situation. As you know, we are trying to
use an old power
wheelchair for a student who has muscular dystropy. The previous owner
of the chair passed away last year and his parents donated the chair to
our school. It will make a big difference to this child's life as well
as his
family's. They are currently having a difficult time getting approved by
Medicaid for this piece of equipment. The discounted price of $84 per
battery is very reasonable and we would like to thank you again for
relieving some of the financial burden for our student.
The powerchair information:
Invacare ARROW FWD Power Wheelchair
Battery # : M22NF SLD (12V 50AH) G5
Parts # ( as quoted over phone): TR 55-12
Questions I would like to ask you:
Are the batteries original or refurbished?
Do the batteries have a warranty? and how long?
Can the batteries be easily installed? if not do you have a technician
to
trouble shoot over the phone?
Please send me an e-mail regarding the price and I will take it to my
supervisor.
Thank you very much!
Jing Shan, Physical Therapist
PS 107From:
"Shan Jing (25Q107)"
To: <revans@imcpower.com>
Sent: Thursday, June 07, 2007 6:17 AM |
Subject:
Thank you
Thank you both for your assistance and patience with my UPS problem. It
is rare indeed to get this kind of customer
service from any business, online or offline,
these days. Ron, you even helped me locate the best price on
a new UPS when you knew it would mean I would then need to cancel
my battery order with your company. I will
certainly know where to place any battery
orders in the future and that's with IMC Power-bestbattery4u.com. Thanks
again !
very best regards,
Glen
Pearland, Texas
From: Glen
Sent: Monday, April 30, 2007 1:55 PM
To: revans@imcpower.com |
|
Subject:
A Great Help!
The battery I ordered was shipped super fast! Then I found out that my
connectors wouldn't fit the posts, so I called 800-727-VOLT and
asked what I could do about this problem. They
offered to send me new connectors that I can
splice onto my cables, free of charge!
Thanks for great service,
Tracy
From: Tracy & Jeff
Sent: Wednesday, April 25, 2007 9:06 AM
To: sales@bestbattery4u.com |
Subject:
Re: bestbattery4u Order A21856
Michelle,
It is truly a pleasure to do business with a company of such integrity.
Thank you for making this right! I look forward to ordering from you
again.
--shawn
From: Shawn Collins
Sent: Thursday, April 19, 2007 3:24 PM
To: Michelle Evans |
Subject:
Found out answer to previous email soory for time
I found my answer as to the shipping cost for the apc backup pro 650
battery cost.. Sorry I was not more patient I have run into so
many sites that don't answer that question
until you are checking out. Thanks for
designing your site better than most. It might be nice to add something
on the website that lets the customer know
that you have that feature so they know they
do not have to go very far in the checking process to find out. A
note on the product page would be nice.
No need to reply to this message or my previous one
Thanks!
Mark Powell
From: Mark Powell
Sent: Monday, March 26, 2007 6:31 PM
To: sales@bestbattery4u.com |
Subject: Thanks!
Hi:
It just occurred to me that I had totally forgotten to thank you. I had
ordered two batteries from you in the recent past (can't even find the
invoice right now, but one battery was for an BackUPS Pro 500, one for
BackUPS ES 500). But both work perfectly - right product, right fit,
right performance, expeditious order processing and delivery.
So, many thanks indeed. Happy customer!
Michael J. Kubat
ergonom3@cox.net
Virginia Beach, VA
P.S. In case I have already filled out some kind of customer
satisfaction
form for you, please view this e-mail as an example of early-onset
Alzheimer's or possibly some subtle as-yet unidentified central nervous
system trauma... ;}
From: Michael J. Kubat
Sent: Monday, February 19, 2007 5:08 AM
To: sales@bestbattery4u.com |
Subject: Re: Your
bestbattery4u.com Order
Thanks for the immediate shipping and quick communication. It has earned
y'all another order, placed a few minutes ago. Here's to a happy
longterm relationship, we hope.
BD
From: Buddy Donnelly
Sent: Monday, February 12, 2007 3:38 PM
To: orders@bestbattery4u.com |
Subject: Customer comment
Dear Ryan,
As promised, I am writing to let you know how pleased we were with the
service we received. As you know, we were in a bind and needed to
replace all 64 batteries in our UPS immediately. Even though it was
after your normal order processing cut-off time for same day shipment,
you and your people boxed up all the batteries and got them out the door
for next day delivery. They arrived the next morning and were installed
by the end of the day. Thank you again.
Sincerely,
Mary Ann Burns
From: MARY ANN BURNS
Sent: Tuesday, January 16, 2007 10:20 AM
To: orders@bestbattery4u.com |
Subject: Re: Your bestbattery4u.com Order
You guys are FAST! Thanks very much. Merry Christmas/Happy Holidays!
George
From: George Hiscox
Sent: Friday, December 22, 2006 11:04 AM
To: orders@bestbattery4u.com |
Subject: Very Satisfied
Customer!
Dear Ron,
I just received the special battery terminals you sent me. Thanks very
much! I'd also like to take this opportunity
to tell you how much I appreciate the
excellent service I have received from you and your company since I
started doing business with you a short time ago.
In the course of my profession as an electronics designer I have had
occasion to deal with many suppliers of electronics related equipment,
and I want you to know that the level of
service provided by your company far exceeds what I
have come to expect.
I especially appreciated the high degree of personalized attention you
gave me last week when you spent nearly a half
an hour over the phone helping me choose the
right battery for my application.
You can be sure that you will be my battery supplier from now on and
that I will recommend your company to all of
my colleagues.
Thanks again for all your help!
Best wishes,
Steve Grumette
President
Omega Design
From: Steve Grumette
Sent: Monday, November 27, 2006 5:37 PM
To: revans@imcpower.com |
Subject: Thank You
Attn: Michelle Evans. Dear Michelle-we received the batteries yesterday
and they were placed into immediate service. Please accept our Thanks
for the fast and professional serivce rendered by your organization.
Regards, John Blair, Service Techincian. (Our order # A18995)
Tom Moore
From: Tom Moore
Sent: Friday, October 27, 2006 10:24 AM
To: sales@bestbattery4u.com |
Subject: Tempest Battery
My home alarm system was installed in February, 1996 with a Tempest
TR7.2-12 backup battery. In September, 2006 after 10 years and 7 months
of reliably performing its task, the battery finally needed replacement.
This is quite an achievement where similar competitor products routinely
need replacing every 3-6 years. When you combine the serviceable life
with your very affordable pricing, the total cost of ownership is
remarkable.
I look forward to another 10 years of service with my new battery.
Regards,
Gary Clueit
Campbell, CA 95008
From: Gary Clueit
Sent: Thursday, October 19, 2006 2:16 PM
To: revans@imcpower.com |
Subject: Many thanks - testamonial as promised
After a battery failure, I called the Tripp Lite to get a price on a
replacement. I was given an item number and decided to check around to
get a comparison price.
I found your website and proceded to check things out. It turned out
that the battery designation I had been given by the O.E.M. did not match up with
the battery shown on your website I called and talked to Ron Evans and he
helped me determine that the the information I had been given was incorrect.
I ordered the battery from you and it was delivered within the time
interval promised.
I installed the battery, everything works fine and, needless to say, I
am very pleased that I found your website. You saved me a lot of trouble and
frustration.
Many Thanks!!!!
From: Donald Sherry
Sent: Sunday, June 25, 2006 10:11 AM
To: revans@imcpower.com |
Subject: Re: Battery
Shipment
Michelle,
Thank you for the excellent service your company provided. Gloria Scott
From: Gloria Scott
Sent: Friday, May 26, 2006 7:41 AM
To: Michelle Evans |
Subject: Re: Credit Card Charge
Hello Michelle:
Thanks for your kind words. Yes, the batteries arrived just fine and I
lost no time getting out to a movie as well as the MD.
This was my first time buying the batteries online and am I happy I did!
I saved a ton of money on them and I'm telling everybody at the senior
center the truth: the website is easy to navigate, the batteries came
on time and quickly, and paying was a breeze.
Thanks so much.
Kathleen
From: kathleen hutley
Sent: Thursday, May 25, 2006 5:04 PM
To: Michelle Evans
|
Subject:
Battery Shipment Details
Dear Michelle,
I wanted to send you a short note to let you know that the batteries
arrived on time and in excellent condition. Please let Ron know that
they installed perfectly and the UPS's they were intended for are now up
and running. Thanks so much for working with me to get the correct and
best deal on the batteries that I needed.
Again, thanks,
Chuck Yech
From:
CGY
Sent: Thursday, March 09, 2006 6:18 AM
To: 'Michelle Evans' |
Subject: Great Prices
Hello-
I just wanted you to know that I just purchased 2 sets of batteries for
our University's APC UPS rackmounts from you.
We usually purchase from a discount outfit
called think3p.com but I happened to see you had the
replacement batteries for %57 less than our "discounted" price.
Incredible!
I'll be shopping from you in the future.
Thomas J. Young
Information Systems Coordinator
College of Agriculture, Room 22-213B
California Polytechnic University
San Luis Obispo, CA 93407
From: Thomas J. Young
Sent: Friday, May 05, 2006 12:53 PM
To: sales@bestbattery4u.com |
|
Subject: Thank you for your Help From another Veteran
To Ron Evans
Thanks for helping me thru the new world of getting a pair of batteries
for
my wifes Amigo. I am sure the battery terminals will continue to change
as
time goes on. I also picked up a few points on working thru your web
sight.
I say thanks again for your assistance. I now have the Model on file.
Edward Bojas From Michigan
From: Ed Bojas
Sent: Friday, April 21, 2006 4:28 PM
To: sales@bestbattery4u.com |
|
Subject: Thank you note for fixing order number A16293
To bestbattery4u.com,
I need to write this note thanking you for getting me the right battery
for my computer UPS.
As you know all the websites that sell batteries recommended a
replacement battery for Belkin's Regulator Pro
325VA Model F6C325 as a 12V 7.5Ah battery.
After ordering this battery and receiving it I found out it was not
the right battery! I needed a 12V 4.5 Ah battery.
You were extremely understanding of the problem and sent me a new
battery free of charge no shipping or any other expense. I have rarely dealt
with companies that care about their customers as much as you do. I would
recommend your company to everyone and anyone needed batteries or any
products that you are involved with. You are fantastic.
Thanks for making things right.
Steve Schaeffer
Studio City, CA
From: Steven Schaeffer
To: orders@bestbattery4u.com; sales@bestbattery4u.com |
Dear bestbattery4u.com
staff:
I just want to say your batteries are so good in quality, and your price
is so reasonable. I have shopped many other websites before and your
customer service and fast shipping are better than anyone I dealt with
in the past!
I feel so fortunate I found your website. Keep up the good work and I
definitely will come back for more batteries!
Sincerely,
Robert robfeng111 |
|
To Whom It May Concern:
This letter is to express my
deepest gratitude to the staff of www.bestbattery4u.com for their
assistance on 2/21/2006.
Ukiah Valley Medical center
is a small hospital that services the city of Ukiah and surrounding
areas in Mendocino and Lake counties. Over the course of a few days, it
was determined that an Uninterruptible Power Source (UPS) connected to
our phone system was not carrying the load during mild power
fluctuations.
As the result of some
electrical work being performed on some radiological equipment, our
phone system had been ungracefully rebooted four timers before we
determined the source of the problem, and that our UPS was not
protecting our phone system. Though the problem had been identified,
critical work in Radiology had to be put on hold until we could protect
our phone system. We needed new batteries for our UPS, and we needed
them as soon as possible, and they aren't the common brand of batteries
that are widely sold.
We found www.bestbattery4u.com
on the web, they were within driving distance, and so we agreed to buy
the batteries from them. I was prepared to arrive at their office when
they opened in the morning---they were prepared to meet me there that
evening!
As a result, we were able to
pick up the batteries at 10p.m.,arrive back at our facility by 1:30a.m.,
and have them installed and our phone system completely operational by
4:30 a.m., bestbattery4u.com's willingness to go the extra mile allowed us
to go the extra mile for our hospital. Thank you so much!
bestbattery4u.com exemplifies
how to give good customer service. I speak for my entire hospital when I
say, thank you forgoing the extra mile for our hospital!
From: Mark Turner, Information
Systems Site Coordinator
Ukiah Valley Medical Center
275Hospital Drive
Ukiah, Ca 95482 |
|
Subject: Big Amp Battery and Tempest Optimizer.
To
whom it may concern,
I own a 1992 Harley Softail Custom. The last two years. I was
continually having electrical issues with my
Motorcyle.
Since I purchased the Tempest Big Amp Battery and Tempest Battery
Optimizer, my electrical problems have
disappeared. As instructed I placed the easy quick connector on my
battery and connect to the Battery
Optimizer nightly.
My thanks and well wishes to Tempest Battery for producing a great
product and keeping the motorcycle
industry in mind.
Robert Perro |
I received the
replacement battery today for my UPS system. Thank you very much for
making sure I didn't want two batteries. In this day and age that is
real customer service.
Thanks again and I appreciate your service.
Don Hayden
Stapleton, NE 69163 |
